Shipping policy

Thank you for choosing The Food Hub.

Delivery Areas

We currently deliver to selected serviceable locations. Delivery availability depends on your address and our delivery partners.

Order Processing

Orders are prepared fresh after confirmation. Preparation and dispatch usually begin immediately after your order is placed.

Delivery Time

Estimated delivery time is generally 30–60 minutes, depending on distance, traffic, weather conditions, and order volume. Delivery times are estimates and may vary.

Delivery Charges

Delivery charges, if applicable, will be displayed during checkout before payment.

Delayed Delivery

While we strive to deliver your order on time, delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Address

Customers are responsible for providing the correct delivery address and contact number. We are not responsible for delays or failed deliveries caused by incorrect information.

Failed Delivery

If the customer is unavailable at the time of delivery or cannot be contacted, the order may be cancelled without a refund if it has already been prepared.

Contact Us

If you have any questions regarding your delivery, please contact The Food Hub through the contact details available on our website.